Effective Date: 16/01/2025
At Freedom Aged Care, we are committed to protecting the privacy and security of our residents, their families, and our website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information.
1. Information Collection
We collect information through various methods on our website:
- Personal Information: Including but not limited to name, age, contact information, and health-related details that you voluntarily provide when filling out forms on our site or contacting us via email at [email protected].
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and to gather analytic data on how our site is used, which helps us improve our services.
2. Use of Information
Your information is used to:
- Provide personalized care and support.
- Respond to your inquiries and requests.
- Improve our services and website functionalities.
- Communicate important updates and news about our communities and services.
3. Information Sharing
Freedom Aged Care does not sell, trade, or rent your personal information to others. We may share information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data we hold.
- Request correction of any incomplete or inaccurate data.
- Request deletion of your personal data under certain conditions.
- Withdraw consent at any time where we are relying on consent to process your personal data.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
Thank You for Trusting Freedom Aged Care.